You and your team can now invite users to your RetentionEngine instance directly from the Stay AI Merchant Portal.

Customers can now easily determine which credit card they have applied to their subscription, especially in the case that their payment methods share the same last digits, but have different expiration dates.

Customers can now easily navigate the subscription list page if they have more than one subscription and can now see all products on their upcoming order, including one-time products.

Further customize your customer portal by drag and dropping the digital punch card component within the portal!

Seamlessly add customization to the customer portal by using the subscription ID that is now available as a data selector on the customer portal, to interact with the Stay open API's.

Immediately create trigger splits based on cancellationReason, now that it is passed as part of the "Winback Ready" test metric that fires upon turning on your WinbackEngine!

Your Punch Card just got more YOU! Use your brands' logo as the incentive or punch icon, by uploading a .svg within the merchant portal.

Enjoy a streamlined and enhanced page for setting your billing settings!

We further refined our existing Dunning Analytics page. You'll notice clean axis values and improved hover states.

When you select the TO date, the interface no longer immediately jumps to the FROM date, allowing you to better select date ranges in the past.

All calendar selectors on the customer portal will now map to your merchant portal settings!

As we continue to strive for best-in-class support for all retention tools, we have added a layer of stability to confirm all subscriptions that should receive a promotion will do so.

Gone are the days of confusing Pause logic! We listened to your feedback, and have updated the user flow for pause to ensure customers select a next billing date.

This means, your customers are prompted to select a "Pause Until" date which is also the Next Billing Date. Now, when subscriptions are unpaused and become active again, they will have an order process on their selected date.

Additionally, if your customers manually unpause their subscription, they are prompted to select a Next Billing Date.

Create flows in Klaviyo with our new "Subscription Reactivated" metric! Segment out your existing "Subscription Started" flow to use this new metric and make returned subscribers feel extra special.