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Rebuy Integration

Integrate your Rebuy and Stay AI instances to more easily offer subscription upsells with Stay AI.

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Written by Timothy Fraser
Updated over 5 months ago

Rebuy is a cutting-edge e-commerce solution that enhances customer engagement and retention through personalized shopping experiences.

One of its key features is the subscription functionality, which allows merchants to seamlessly offer subscription upsells with Stay AI.

Integrating with Rebuy

To enable Stay AI subscription upsells on your store, please follow the instructions below or read through the instructions in Rebuy's Help Center by clicking here.

For Integrating Multiple Apps

Sometimes, you may have another app, such as Inveterate, that also uses Shopify Selling Plans.

In this case, you'll want to add the platform during the setup outlined below.

  1. Log in to the Rebuy admin panel.

  2. Navigate to the Integrations tab.

  3. Select the Subscriptions Integration.

  4. On the subscriptions page, toggle the integration status switch to On.

  5. Confirm you wish to enable the subscription integration.

    1. A confirmation pop-up will appear, and the connected status will display.

  6. Select Stay Ai as your primary subscription provider from the dropdown menu

  7. Click Connect!

  8. Click Settings in the left navigation bar

  9. Click Status.

  10. Scroll down to Selling Plans and click the Resync button

  11. Activate Subscription Features:

    • Rebuy will now access your selling plans.

    • The "switch-to-subscription" feature will be enabled for:

      • Smart Cart

      • Checkout pages (Checkout Page Widget only)

      • Pop-ups

      • Rebuy carousels

Migrating to Stay AI?

If you're migrating to Stay AI from a different subscription solution, you'll first need to disable and then reenable the integration.

Recharge

If you are migrating from Recharge, you must first disable the Recharge integration with Rebuy.

  1. Log in to the Rebuy admin panel.

  2. Go to the Integrations tab.

  3. Select the Recharge Integration option.

  4. Click the Disconnect button.

  5. Confirm you wish to disconnect Recharge.

  6. Navigate to the Integrations tab.

  7. Select the Subscriptions Integration option.

  8. On the subscriptions page, switch the integration status to On.

  9. Confirm you wish to enable the subscription integration.

    1. A confirmation pop-up will appear, and a "connected" status will be displayed.

  10. Select Stay Ai as your primary subscription provider from the dropdown menu and click Connect!

  11. Click "Settings" in the left navigation bar.

  12. Click "Status"

  13. Scroll down to Selling Plans and click the "Resync" button

    1. It is also advised to "Resync" Recharge Selling Plans

The sync can take a few minutes to complete, but please reach out to your onboarding manager in case you run into any issues.

Other Subscription Apps

  1. Log in to the Rebuy admin panel.

  2. Go to the "Integrations" tab.

  3. Select the "Subscriptions Integration" option.

  4. Disable the integration with your current provider.

  5. Reenable the subscriptions integration by switching status to "On."

  6. Confirm you wish to enable the subscription integration.

    1. A confirmation pop-up will appear, and a "connected" status will be displayed.

  7. Select Stay Ai as your primary subscription provider from the dropdown menu and click connect!

  8. Click "Settings" in the left navigation bar

  9. Click "Status"

  10. Scroll down to Selling Plans and click the "Resync" button

    1. It is also advised to "Resync" Recharge Selling Plans

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