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How to Customize Your SMS Chatbot
How to Customize Your SMS Chatbot

Branded SMS Subscription Management Made Easy

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Written by Timothy Fraser
Updated over 11 months ago

SMS Notifications are only Available for Customers in the United States

Your SMS Chatbot is the answer to easy subscription management for both you and your customers! Though you’re welcome to keep the default stock copy for your SMS Chatbot messages, branding it specifically for you and your customers will make it that much more fun.

Click Settings in your top navigation bar. Then click SMS Chatbot.

Click Edit, which will open up the message editor. You can incorporate dynamic variables such as first name, store name, brand name chatbot, and more.

Some variable tags can be edited in the Chatbot Settings. To do so, follow these steps:

Go to Notifications in your top navigation bar. Then click Chatbot Settings.

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