We have created tools that prepare your customers with seamless subscription management from the very start of their subscription journey! This includes a simple-to-use extension available for use on the Thank You page.
What is the Manage Subscription Button extension?
This is a Stay AI extension available in Shopify. The "Manage Subscription Button" will display on the Thank You page, after a customer has checked out with a subscription.
Clicking "Manage Subscription" will take the customer to the Stay AI customer portal. This is where they will be able to manage their subscriptions - set next order dates, add products, get their orders now, and more!
In the case that a customer has not yet been generated in the Stay AI system, the customer will be taken to the login page for the customer portal. They will then be able to login, and continue on to manage their subscriptions.
How do I enable the Manage Subscription Button on my theme?
Enabling the "Manage Subscription Button" extension will take minutes!
Navigate to your Theme editor
Select the "Checkout and customer accounts" pages
Select the "Thank You" page
Navigate to the App Blocks, and find Stay AI
Add the "Manage Subscription button" extension
You can drag and drop the extension wherever you please within the Thank You page!
Hit "Save"
NOTE: If you are using a Test theme, you will need to set your theme live to see the new extension in use! If you hit "Save" on a live theme, these changes will be available for customers immediately.