We are ecstatic to be part of Shopify's latest rollout: Account Extensions! With Stay's extensions, you can embed subscription components directly within the Shopify accounts page.
At Stay, we aim to offer tools that simplify merchants’ and customers’ lives. This alignment in valuing simplicity shines through Stay’s account extensions, which enable merchants to consolidate subscription management easily and simplify customers’ lives by allowing them to update, manage, and view their subscriptions more streamlined.
Account extensions allow your customers to have a smooth subscription management experience. They eliminate the necessity of navigating between platforms and logging in to multiple places, simplifying your customers' experience.
And, even better, you can set it up in minutes.
Since extensions consume branding from the Shopify theme, there’s no need to worry about tedious CSS updates or headaches when ensuring your branding is aligned. Any platform that enables extensions will allow you to create views within the account pages that aggregate multiple extensions into one place.
Getting Started
Ensure you have Stay AI installed on your store! This will enable any applicable extensions as you customize your accounts page.
Navigate into your Shopify store, and go to Customize a draft theme. Once in the Theme Editor, navigate to the drop down and select "Checkout and customer accounts".
3. Once in the Checkout and customer accounts pages, navigate to the Orders page editor.
From here, you can Add app block on the various sections of the orders page. In the section, you wish to have the extensions displayed, select Stay AI Subscription --> Subscription Link.
You will see a preview and can drag the extension to a different section of the page if you desire.
4. The Subscription Link extension embeds a "Manage Subscription" flow from your Orders page, as visible below. This can sit above or below the customer's Orders, depending on where you put the app block.
When customers click "View Subscriptions," they will be taken to the "Subscription Management" extension once added.
NOTE: All colors, font, and overall visual settings will be inherited from your Shopify Theme.
The next step is to enable the "Subscription Management" and the "Subscription Details Page" extensions. To do this, click "Add app block" --> "View All Apps" or navigate to all apps on the left-hand navigation.
Within this view, scroll to Stay AI Subscription, where you will see all available Checkout and Customer Account extensions! Click the PLUS on the desired extensions, and they will automatically be added to your accounts pages.
Within the preview, you will be able to see templated views of the extensions, without user data applicable.
Subscription Management Extension
This extension enables customers to make purchases directly from their accounts pages! No additional navigation to the Stay hosted portal is required to boost orders and LTV.
Our Subscription Management extension displays all subscriptions associated to the customer, including Active, Paused, and Cancelled subscriptions. This is a summary view, which displays the applicable products on the subscription, as well as the upcoming order date, delivery address, and the ability to Get it Now.
If a customer clicks "Manage Subscription", they will be taken to the Subscription Details Page Extension.
Subscription Details Page Extension
This is where your customers can have additional action on their subscriptions. They can move their order date, skip an order, adjust quantities, apply discount codes, and more!
Once you save and set the theme live, these extensions will be up and running in your Account Pages. It's that easy!
What's coming next?
We will continue building on these extensions in the coming weeks! Get excited for further customization options, AOV boost opportunities, and more.
We can't wait to partner with you in this exciting launch!