New Innovation
Smart Dunning is released!
Enable our proprietary Smart Dunning solution and utilize our native Dunning Analytics dashboard to watch your recovery rates skyrocket.
Check out this Smart Dunning Help Center Article for more information.
Feature Releases
Yotpo Integration - currently in Beta testing
Easily setup SMS and email flows, triggered off of subscription events pass from Stay AI! Further customize the email and SMS content in Yotpo's interface to be tailored to your brand.
Check out our Yotpo Integration article in the help center for more information.
Optimized swap, add, and remove line item flows
Merchants will notice improved workflow functionality when creating swap, add, and remove flows, as well as triggering those actions for specific subscribers. Additionally, customers will see minimized issues when attempting these actions on the customer portal.
Optimized billing retry process
In order to further insulate from any Shopify outages/issues, we've optimized our billing process, ensuring we provide the most consistent support for subscriptions in the market.
Core Improvements
Unskip Products in the merchant portal
Subscriptions that are canceled from dunning will trigger the "Subscription Canceled" event
Updated the "Forecasting by Product" export to include SKU, Product ID, and Variant ID
Updated tracking events in the history of the merchant portal - exposing Digital Punch Card actions and events
Exposed all selling plan information on the URL Builder form
Added export for subscriptions canceled from dunning
Improvements to the customer portal:
Improvements to the login flow to ensure the login code sends to input emails
Added indicators on Accounts page for failed payment methods
Skipping prepaid orders will always reference the next billing date for accurate display for the user
CSS data-selectors added throughout the customer portal, for easy customization
Removed month 0 from Executive Summary Cohort Analysis
